TERMS OF SALES

The company ARTBLOSSOM is registered in the Toulouse commercial register under number 491862140. Its postal address is 13 chemin du plateau de la serra 31140 Pechbonnieu and its email address is info@artblossom.fr. Tel number: 0561709797.
Its share capital is €10,000 and VAT number FR25491862140
Siret: 49186221400010

Any order placed for a product appearing in the online store of the artblossom.fr site requires consultation and acceptance. prior to these general conditions of sale. Clicking to validate the order implies full acceptance of these terms. This click has the value of a “digital signature”

Object

The purpose of these general conditions is to define the rights and obligations of the parties in the context of the online sale of goods offered by THE SELLER to the consumer.

Order confirmation

The contractual information will be confirmed by e-mail to the address indicated by the consumer on the order form.

Proof of transaction

The computerized records, kept in the computer systems of the company LE VENDEUR under reasonable security conditions, are considered as proof of communications, orders and payments made between the parties.

The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof.

Product information

Every effort has been made to ensure the accuracy of the information presented on THE artblossom.fr SITE. ARTBLOSSOM or its suppliers are nevertheless not responsible for the consequences, incidents, special damages resulting from electronic transmissions or the accuracy of the information transmitted even in the case where ARTBLOSSOM was aware of the possibility of such damages. Product and manufacturer names and brands are used for identification purposes only. The photos, descriptions and prices of the products are not contractual.

Validity period of the offer and its price

Our prices are valid for the day.

Delivery method

The products are delivered to the address indicated by the consumer on the order form and only to the geographical areas that we serve.

All products leave our premises in perfect condition. The customer must notify the carrier (or the postman) of the slightest trace of impact (holes, crush marks, etc.) on the package, and if necessary, refuse the package. A new identical product will then be returned to you free of charge.

The exchange of any product declared subsequently damaged during transport, without any reservation having been expressed upon receipt of the package, cannot be covered.

As with any shipment, it is possible to experience a delay or the product to be lost. In such a case, we contract the carrier to start an investigation. Every effort is made, for as long as necessary, to find this package. If necessary, the merchant will be reimbursed by the carrier and will deliver a new identical package at his own expense.

We decline all responsibility for the extension of delivery times caused by the carrier, particularly in the event of loss of products, bad weather or strikes.
We cannot be held responsible for any loss or theft of your package during transport. No compensation other than that provided for in the general conditions of La Poste, nor compensation may be required.

Delivery problem due to the carrier

Any anomaly concerning the delivery (damage, product missing from the delivery note, damaged package, broken products, etc.) must be indicated on the delivery note in the form of a 'handwritten reservation', accompanied by the signature of the customer.

The consumer must at the same time confirm this anomaly by sending to the carrier within (2) two working days following the delivery date a registered letter with acknowledgment of receipt setting out said complaints.

The consumer must send a copy of this letter to the SELLER'S ADDRESS. Without this fact, we do not proceed to any trade.

Delivery errors

The consumer must make to ARTBLOSSOM  , on the same day of delivery or at the latest the first working day following delivery, any claim of delivery error and/or non-conformity of the products in nature or quality in relation to the indications appearing on the order form.

Beyond this period, any complaint will be rejected.  The formulation of this complaint with ARTBLOSSOM  can be made at info@artblossom.fr

Any complaint not made in accordance with the rules defined above and within the time limits cannot be taken into account and will release ARTBLOSSOM  from any liability towards the consumer.

In the event of a delivery or exchange error, any product to be exchanged or refunded must be returned to ARTBLOSSOM  in its entirety and in its original packaging in impeccable condition at 13 chemin du plateau de la greenhouse 31140 Pechbonnieu.

To be accepted, any return must be reported and have the prior agreement of ARTBLOSSOM  , which in the event of agreement will reship the package to the correct address.

Shipping costs are the responsibility of ARTBLOSSOM  , except in the case where it turns out that the product does not correspond to the original declaration made by the consumer in the correct return direction.

Product Warranty

The provisions hereof cannot deprive the consumer of the legal guarantee which obliges the professional seller to guarantee him against all the consequences of hidden defects in the item sold.

The consumer is expressly informed that ARTBLOSSOM  is not the manufacturer of the products presented on the SITE artblossom.fr and that ARTBLOSSOM  disclaims all liability for defective products.

Consequently, in the event of damage caused to a person or to property due to a defect in the product, only the liability of the manufacturer thereof can be sought by the consumer, on the basis of the information appearing on the packaging of said product.

Right to retract

The right of withdrawal only applies to natural persons.

In accordance with articles L. 120-20, the consumer has a period of fourteen (14) calendar days to return, at his own expense, products that do not suit him. This period runs from the day of receipt of the consumer's order. Any returns may be reported in advance to ARTBLOSSOM  customer service . The product must be returned to 13 Chemin du plateau de la greenhouse 31140 Pechbonnieu.

Sensitive products (such as crimped bottles and flasks, etc.) must not have been unsealed, so that the consumer can benefit from the right of withdrawal.

Only products returned as a whole, in their original packaging, complete and intact, and in perfect condition for resale will be taken back. Any product which has been damaged, or whose original packaging has been damaged, will not be refunded, returned or exchanged. This right of withdrawal is exercised without penalty, with the exception of shipping and return costs. In the event of exercising the right of withdrawal, the consumer has the choice of requesting either a refund of the sums paid or an exchange of the product. In the case of an exchange, the reshipment will be at the consumer's expense.
In the event of exercising the right of withdrawal, ARTBLOSSOM  will make every effort to reimburse the consumer within fourteen (14) days.

Usage rights

The use of the brands present on the site is strictly prohibited.

Force majeure

Neither party will have failed in its contractual obligations, to the extent that their execution is delayed, hindered or prevented by a fortuitous event of force majeure. Any irresistible fact or circumstance, external to the parties, unforeseeable, inevitable, independent of the will of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts, will be considered as a case of force majeure.

The party affected by such circumstances will notify the other within ten business days of becoming aware of them.

The two parties will then come together, within three months, unless this is impossible due to force majeure, to examine the impact of the event and agree on the conditions under which execution of the contract will be continued. If the force majeure lasts longer than one month, these general conditions may be terminated by the injured party.

Expressly, the following are considered as cases of force majeure or fortuitous events, in addition to those which are usually retained by the jurisprudence of French courts and tribunals: the blocking of means of transport, earthquake, fires, storms, flood, lightning, the shutdown of telecommunications networks or difficulties specific to telecommunications networks external to customers.

Partial non-validation

If one or more stipulations of these general conditions are held to be non-validated or declared such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will retain all their force. and their scope.

Non-waiver

The fact that one of the parties does not take advantage of a breach by the other party of any of the obligations referred to in the framework of these general conditions of sale cannot be interpreted for the future as a claim to the obligation in question.

Applicable law

These general conditions are subject to French law. This is the case for substantive rules as well as for formal rules.

In the event of a dispute or complaint, the consumer will contact ARTBLOSSOM  as a priority to obtain an amicable solution.

Protection of personal data

All the data you entrust to us is in order to be able to process your orders.

Under Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms, you have with ARTBLOSSOM  the right to rectify, consult, modify and delete the data you provide to us. have communicated. This right can also be exercised online.

Disputes

Any order placed through the artblossom.fr site implies the customer's acceptance, without any restriction, of the general conditions of sale of ARTBLOSSOM  .

In the event of sale to a legal entity, any dispute relating to the sale (price, general terms and conditions, products, etc.) will be subject to French law before the Commercial Court of the head office of ARTBLOSSOM  .

SARL ART BLOSSOM

13 chemin du plateau de la greenhouse - 31140 PECHBONNIEU

RCS Toulouse 49186214

Share capital: €1000

VAT number: FR 25491862140  

Telephone: 05 61 70 97 97 Monday to Friday, 9 a.m. to 12 p.m. and 2 p.m. to 5 p.m.

Email: info@artblossom.fr

Publication director: JC Franquenk manager

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